During operating hours, building access is available to GW students, faculty, and staff who have completed all of the steps outlined on GW's Onward website. No one will be allowed to sign in without a physical GWorld card or enter the library if their GWorld card tap is denied. Library access is not available for alumni or visitors. Masks are required inside all library buildings.

Request an Appointment to Pick Up Requested Items

PLEASE NOTE: You must request a book in the catalog for pick up. Once that request has been received and processed, you will receive an email with a scheduling link. You may not schedule a pick-up appointment without that email. Appointments must be scheduled at least 12 hours in advance and must be confirmed by the library.

Number 1 in a dark blue circle

After you have requested a book and the book has been retrieved, you will receive an email with a scheduling link. Start by clicking that link.

 

Number 2 in a dark blue circle

The link will open a scheduling screen. Because pick up scheduling must be done at least 12 hours in advance, the first screen will likely not show any available times. Don't Panic! Click the "Next Available" button, the "Go to Date" button or use the slider at the bottom of the screen to move to your preferred date.

Scheduling software with arrow pointing to "Next Available"
Number 3 in a dark blue circle

Click on the green box that corresponds with the 15-minute time you'd like to schedule your pick up.

Scheduling software with arrow pointing to green box for time period
Number 4 in a dark blue circle

The selected time will appear in a gray box at the bottom of the screen. Click the "Submit Times" button.

Scheduling software with arrow pointing to "Submit Times"
Number 5 in a dark blue circle

Confirm the details of your date and time are correct and click "Continue." If they are not, click "Remove" to return to the original (step 2) screen. 

Scheduling software with arrow pointing to "Continue"
Number 6 in a dark blue circle

Enter your GWid number in the field and click "Submit My Booking."

Scheduling software with arrow pointing to where to put GWID
Number 7 in a dark blue circle

Your booking details will appear. Please note that your appointment must be confirmed by the library. You will receive an email confirming the appointment.

Scheduling software with Booking Details header