© 2016 GW Libraries & Academic Innovation
Estelle and Melvin Gelman LibraryEckles Library at the Mount Vernon CampusVirginia Science and Technology Campus Library

Ask Us

Chat with us

Text us at (202) 360-7991. 
Monday - Friday 10 am - 5 pm.
Note: this number is for text messages only, not voicemail.

Ask Us Desk 202-994-6048 

For quick assistance on technical and basic information questions

Summer Hours

Building, Ask Us Desk, and other service hours can be found at Gelman Library Building Hours.


Email questions are  answered within 24 hours. Those received Saturday through Sunday will be answered the following Monday.

By Appointment

Need immediate help? Check the Research Calendar to make an appointment with a librarian. If the available times don't work for you,email refdesk@gwu.edu and we'll contact you.

Statistics and GIS Consulting

  • Statistics and GIS support staff are available most weekdays to help you. Consult the Research Calendar to make an appointment (look for GIS or Stats only in the staff listing.)
  • We also have lynda.com online tutorials for both statistics and GIS.  
  • Check out the GW Tutoring Initiative to locate departmental or individual tutoring assistance

Ask Us is closed?

Try our Research Guides or How Do I tutorials for help.

These services are for students, faculty, and staff of George Washington University.  If you are not affiliated with GW, we ask that you use this service if your question concerns GWU or some unique resource of the GW Libraries.

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