Book Retrieval and Pick Up

How does book retrieval and pick up work?

Step 1: A GW student, faculty, staff, alumni with borrowing privileges or visiting researcher with borrowing privileges finds an available book through the library catalog.

Step 2: The individual requests the book from the catalog for pick up.

Step 3: A library staff member retrieves the book from the stacks and the requester receives an email stating that their book is ready for pick up. The email includes information about picking up during open desk hours or a link to schedule a pick up by appointment.

Step 4: If desired, the requester requests an appointment to pick up the requested items.

Step 5: Library staff check out the book to the requester ahead of their appointment.

Step 6: At the time of the appointment, the requester comes to the designated library for book pick up. Procedures differ at Gelman and VSTC Libraries, so please read the instructions in the confirmation email. 

Step 7: At the designated pick up location, the requester shows their GWorld card or driver's license and is given their materials (already checked out to them) in a plastic bag. 

Who can request books for pick up?

GW students, faculty, staff, alumni with borrowing privileges and visiting researchers with borrowing privileges may request books or physical materials for contactless pick up in the entrance lobby of Gelman Library.

How do I return books?

Materials can be returned to the Gelman, Eckles, or VSTCL book drops or returned by mail.